4G/LTE network is not new to the Mauritian mobile users. The technology has been part of everyone’s daily life since 2012 when 4G was launched by Orange (Mauritius Telecom) and Emtel weeks apart. The initial launch with much fanfare had very very limited coverage. But rapidly, week by week, works were being performed on telecommunications towers to upgrade existing equipment to 4G capable ones and now in 2017, 4G network by both Orange and Emtel are readily available in most regions in Mauritius.
However same cannot be said for Mauritius’s third mobile network operator, ChiLi by MTML. The latter had announced the launch of 4G in May 2015 and since then, absolute silence. Last month, it has been 2 years since the announcement and yet no progress in the deployment of 4G has been made.
During the last quarter of 2017, several tender and RFPs have been issued by the company for the deployment of 4G and acquisition of 4G modems and 4G capable USIMs and as per an article published by defimedia (http://defimedia.info/chili-investit-rs-100-m-pour-etendre-son-reseau-4g), deployment of 4G by ChiLi was supposed to be completed by February 2017. SO, the big question, how is the deployment progressing? In fact, has the deployment even started?
It should be known that deployment of 4G by both Orange and Emtel were performed on a region per region basis and were/are activated upon successful installation and testing. So, why is ChiLi trying to launch full 4G coverage of Mauritius in one go? Is it due to an imminent threat against Emtel’s Airbox and Mauritius Telecom’s my.t with their launch of a competing product since they had an RFP for 4G modems with RJ45 (ethernet) output?
Anyway, we are several months past the expected completion date and no news or announcement has been made regarding the matter…
Now, Mauritius was among the early adopters of 4G in Africa. But now, we are severely lagging behind. So far, no mobile operators have launched 4G+ (LTE Advanced) in Mauritius while across the pond, in Reunion Island, they were very late to the 4G party but they now have 4G+ network. ChiLi is also considered as a very late adopter of 4G, but why did they not deploy 4G+ directly and save equipment cost in the very near future?
Likewise, Emtel could make great use of 4G+ since their Airbox on LTE service is hogging 4G bandwidth from mobile users. The deployment of 4G+ would have helped alleviate the burden of poor speed during peak hours due to its higher capacity. The additional capacity could also be used to launch 20 Mbps and 30 Mbps Airbox on 4G.
The saga does not stop here. No mobile operators in Mauritius currently support VoLTE (Voice over LTE) and it should be noted that the customer supports of both Orange and Emtel do not even know what is VoLTE. At least, Emtel has put a mention on their website that their 4G network does not support VoLTE.
Without VoLTE, the connection has to fall back to 3G each time a call is made or received and that is not a desired behaviour.
Additionally, why does Orange require that at least a weekly mobile data package be activated in order to connect to their 4G network? Ridiculous.
To wrap this, we were the first, but now were are becoming the last…